TeamSnap Tips for Parents

Westwood Youth Soccer uses the TeamSnap (TS) app for all of our teams to help coaches and families streamline team communications about practices, games, player availability, and other team activities and general updates.

TeamSnap is available on all mobile devices, as well as on the web. The interface on the web is highly recommended for coaches during season set up as it is easier to see the acceptance status of player invites as well as schedule upcoming events or assign treat duties vs. on the app. Be sure to download the most recent copy of the TeamSnap app each season.

Here are some season management tips for Parents.

Account Management / Adding Family Member Access

Every season, player families and individual coaches are emailed TeamSnap invites to join their new assigned teams. 

ALL TS invites must be accepted separately for each of the accounts/roles to get activated. 

TS accounts are set up initially linked only to the person listed as the primary parent/guardian in the WYS registration system. However, it is easy for that person to ADD other people to receive team communications. All families are told in the initial invite how to do this, but they may need to be redirected to do it for themselves if they reach out to you.

Just click on the Edit button in your player’s account. Then scroll all the way down to Contact Information and click the green + Add Family Member button and enter the other person’s contact information to receive team communications.

Player Availability

Coaches need to know how many players will be available for both games and practices(if applicable). 

All parents in Grades K-8 are asked to in their player's availability weekly for games and practices. This helps coaches tremendously with team management.

1. Navigate to the correct team on the mobile app by clicking Team at the top

2. Tap on Schedule

3. Tap on an Event/Game to view schedule details

4. Tap on Availability (next to Details)

5. Tap the availability option you would like to set (Going / Maybe / No) 

   1. Setting all future unmarked availability is only available on the web version of TeamSnap

Optional: Tap + Add Note to add a message to your availability status

Team Schedules

Both game and practice (if applicable) schedules should be visible for all teams. 

NOTE: Travel team parents subscribe directly to the Sync to calendar feature on your team page on the BAYS website. That function is dynamic, but the TeamSnap schedule that is uploaded is static, and therefore may not contain the most up-to-date game information.

Oranges/Snack Assignments

Be sure to look at your assigned tasks in case it is your week to bring oranges or snacks/popsicles. If you cannot bring them on your assigned week, then contact another team parent through TeamSnap to swap weeks.

Team Chat

Many coaches find the Team Chat/Messages feature in TeamSnap to be a useful way to communicate with the team. However that only works if parents are all engaged with team on TeamSnap.

Troubleshooting

If you are having trouble accessing the team go through your emails to make sure that have accepted your player's TeamSnap invitation for the season. If not, ask your coach to resend you the TeamSnap invitation from TeamSnap on a web browser.

If that is not the issue, then try this as it does fix most access issue. If it does not work, contact TeamSnap help directly.

1. Delete the TeamSnap app from their phone. 

2. Turn off their device

3. Restart their device

4. Reinstall TeamSnap

5. Log back in.